How to Join


Click on the [Sign Up] link and complete the form in order to create your account.

Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits.

Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order


Order is processed as below: 

Step 1: Search for products. 

Step 2: Add products to your shopping cart. 

Step 3: Log in with a member ID or non-member order. 

Step 4: Fill in the order form. 

Step 5: Proceed with payment. 

Step 6: Complete the order and you will see the order number.

Payment


We accept the following forms of payment:

- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover

- PayPal

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Conditional Free : $30 will be charged for shipping, if your order amount is less than $300.
  • Delivery Time : 3 - 15 days

  • DPRIQUE use EMS, DHL, UPS, FEDEX service for speedy and accurate delivery.

    It usually take 4-10 business day and product ordered before 3pm seoul time will be shipped on the day of the order.

    We are not responsible for any delays  in the process of customs procedure or payment.

Returns & Exchanges

SHIPPING

Goods will be dispatched on regular working days, monday to fridays.
DPRIQUE use EMS, DHL, UPS, FEDEX service for speedy and accurate delivery.

It usually take 4-10 business day and product ordered before 3pm seoul time will be shipped on the day of the order.

When your order leaves our warehouse you will receive a tracking number via e-mail that can be used to track your order.
We are not responsible for any delays  in the process of customs procedure or payment.



International shipping table
ASIA : 2 – 4 working days

OCEANIA, NORTH AMERICA : 3 – 5 working days

EUROPE : 4 – 6 working days

CENTRAL AMERICA, SOUTH AMERICA AND AFRICA : 5 – 7 working days

Shipping is free on all orders over $300 (shipping costs excluded)
Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.



RETURN POLICY
Thank you for your online order, However if you are not satisfied with the goods, you can return them to us with a following guide lines.

- All returned items must be unworn, unwashed, complete with original tags.

- The customer is responsible for the return shipping costs of the items.
- Please make sure all return packages are sent with a trackable shipping.

- Please mark outside of the package as 'RETURNED GOODS' to avoid any customs charges.

We are not responsible for any return custom charges made.
- Please make sure that the returns form is enclosed with your goods



HOW TO RETURN
- Fill out the returns form and enclose the completed returns form with your goods.
- Please return your goods to the address below.
(International returns must be covered by the customer. We suggest using your local postal service or a courier.)




RETURN ADDRESS

D38 11F, 20, JANGCHUNGDAN-RO 13-GIL, JUNG-GU, SEOUL, 04563, REPUBLIC OF KOREA
+82-70-8712-8898
EMAIL@DPRIQUE.COM


EXCHANGES

If you would like to exchange one item for another or different size, you must return the original item first and then place a new order. You will be refunded for the original item in accordance with our usual return policy.
Exchanges permitted withing 14 business days of delivery.

For exchanges, contact us via email with the item purchased, order number, and item you want to exchange instead at email@dprique.com.



REFUNDS

Payments will be refunded back on to your paypal account, allow up to 5 working days for processing upon receipt of your item and 4 working days for the refund to clear into your account. Please note the only the cost of the original item is refundable.





Refunds

GUIDE 01

DPRIQUE use EMS, DHL, UPS, FEDEX service for speedy and accurate delivery.

It usually take 4-10 business day and product ordered before 3pm seoul time will be shipped on the day of the order.

We are not responsible for any delays  in the process of customs procedure or payment.


GUIDE 02

No returns / Refunds on all purchased items (store credit is allowed or different size exchanges)

Exchanges permitted withing 14 business days of delivery.

Please be advised that all shipping outside of the Republic of Korea may be subject to International Customs Fee’s at the Receivers Expense.

All items must be paid in full before the shipment can be received.

Exchanges are permitted within 14 business days.

All merchandise must be in original condition.

Shipping costs for returned items will be the customers responsibility.

All shipping cost are non-refundable.

For exchanges, contact us via email with the item purchased, order number, and item you want to exchange instead at email@dprique.com.

Other


Pending period for reward store credit:

Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.


Requirements:

If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”

The maximum store credit you can spend on one order is “max_mileage.”


Cancellation of store credit:

Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.